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Delivery and Shipping

Delivery Information and cost

Delivery Cost is £3.95 for all parcels, regardless of size. Once your order has been processed, we aim to get your order to you within 2 working days.

Please note: During the summer holidays, delivery may take longer due to the busy period.

We use a courier service that deliver between the hours of 9am-5pm Monday-Friday, a signature will be required. There are no specific times in which orders will be delivered to the customer.

If the parcel is undelivered due to customer absent or negligence, the parcel will be returned to us back at the store. A member of staff will then contact the customer via telephone or email to arrange another delivery. An additional delivery cost of £3.95 will be charged.

If an item is out of stock for longer than 7 days the customer will be notified.

Free Delivery into Schools

We deliver free into schools on Wednesdays ONLY, the orders must be placed before 12pm the previous day for the deliveries to be made. The schools are listed below:

  • Marshalls Park Secondary School
  • Redden Court School
  • Sanders School
  • Corbets Tey School
  • Scargill Infants School

Due to the schools listed being in the Havering area we are offering this as an extra service if needed.

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